Before you use 99com, please read these terms carefully. They explain how your account works, what you can and cannot do on the platform, how deposits and withdrawals are handled, and what both you and 99com are responsible for.
These highlights are not a substitute for the full terms below, but they give you a quick sense of the most important areas every 99com player should understand.
You must be at least 18 years old to register and use 99com. One account per person, per household, per device. Accounts found to belong to minors are closed immediately and any balance forfeited.
All transactions on 99com are processed in Pakistani Rupees (PKR) via JazzCash, Easypaisa, Raast and bank transfer. Withdrawals require account verification and are subject to processing times outlined in the withdrawal section.
Each bonus or promotion on 99com has its own wagering requirements, time limits and eligible games. General bonus terms are covered here, but the specific conditions of any active offer are stated on the promotion's own page.
You are responsible for keeping your login credentials private. 99com will never ask for your password by email or chat. Any activity on your account while logged in is considered authorised. Report suspicious access immediately.
Attempting to exploit software errors, using multiple accounts to abuse bonuses, engaging in match-fixing related activity, or using automated betting tools are all prohibited and will result in account suspension and forfeiture of funds.
Deposit limits, session time reminders and self-exclusion are built into every 99com account. Players experiencing difficulty controlling their gaming activity are encouraged to use these tools or contact support directly.
Important: By registering an account on 99com or using any part of the platform, you confirm that you have read, understood and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, please do not use the platform.
These Terms and Conditions ("Terms") govern your use of the 99com platform, accessible at 99com.fun, including all services, features, games and betting markets offered through it. By completing the registration process and creating an account, you are entering into a binding agreement with 99com and confirming your acceptance of these Terms.
These Terms apply to all users of the platform, whether you are using it for sports betting, casino games, slots, live casino, or any other product available on 99com. They apply regardless of the device you use to access the platform — mobile browser, desktop or any other means.
You must be 18 years of age or older to use 99com. The platform is an entertainment service for adults. If you are under 18, you are not permitted to register, deposit or play on 99com under any circumstances.
By using the platform, you also confirm that you are acting on your own behalf and not on behalf of another person, that the funds you deposit are your own and come from legitimate sources, and that your use of the platform is for personal entertainment purposes only.
To use 99com, you must create an account by providing accurate personal information during the registration process. You agree that all information you provide — including your name, date of birth, contact details and payment information — is truthful, current and complete.
One account per person. Each individual is permitted to hold only one account on 99com. Creating duplicate accounts — whether to access multiple bonuses, circumvent a suspension, or for any other reason — is strictly prohibited. If duplicate accounts are identified, 99com reserves the right to close all associated accounts and withhold any balances pending review.
You are responsible for maintaining the security of your account. Your username and password are personal to you and must not be shared with any other person. 99com will treat any action taken while logged into your account as an action taken by you, including bets placed, withdrawals requested and bonuses claimed.
99com reserves the right to refuse a registration application or close a registered account at its discretion, including where it believes the registration violates these Terms or where required for the integrity of the platform.
99com may require you to verify your identity before processing withdrawals, when suspicious activity is detected on your account, or as part of ongoing platform integrity checks. Verification typically involves providing a copy of a valid identity document and proof that the payment method you are using belongs to you.
Withdrawal requests from unverified accounts may be held until verification is complete. This is standard practice on gaming platforms and exists to protect both the player and the platform from fraud. We aim to process verification requests promptly — typically within one business day of receiving complete documentation.
Tip: Complete your account verification early — ideally before your first withdrawal request — to avoid delays when you want to receive your PKR winnings quickly. VIP members at Gold tier and above receive priority verification processing.
Documents submitted for verification are handled in accordance with our Privacy Policy. They are used only for identity verification purposes and are not shared with third parties except where required by law.
99com accepts deposits in Pakistani Rupees (PKR) via JazzCash, Easypaisa, Raast, bank transfer and other payment methods listed on the Deposit page. All deposits must be made from a payment account registered in your own name. Deposits from third-party accounts are not accepted and will be returned where possible or held pending investigation.
Minimum and maximum deposit amounts vary by payment method and are displayed on the Deposit page. Deposits are generally credited to your account instantly for JazzCash and Easypaisa. Raast and bank transfer deposits may take slightly longer depending on the sending bank's processing time.
If a deposit does not appear in your account within the expected timeframe, contact support with your transaction reference. Do not repeat the deposit without first confirming the original transaction has failed — duplicate deposits cannot always be reversed immediately.
99com does not charge fees for deposits, but your payment provider may apply their own charges. Check with your JazzCash, Easypaisa or bank before depositing if you are unsure about third-party fees.
You may request a withdrawal of your available balance at any time, subject to your account being verified and your balance meeting the minimum withdrawal threshold. Withdrawals are paid in PKR to the same payment method used for your most recent deposit, or to a verified payment account in your name.
Withdrawals are not processed to third-party accounts. The name on your 99com account must match the name on the JazzCash wallet, Easypaisa account or bank account receiving the funds. Mismatched names will result in the withdrawal being held pending clarification.
Processing times for withdrawals depend on the payment method selected. JazzCash and Easypaisa withdrawals are typically processed the same day for verified accounts. Raast transfers complete quickly once initiated. Bank transfers typically arrive within one business day. Full details are on the Withdrawal page.
Note: Withdrawals requested during peak periods or where additional verification is required may take longer than the standard processing time. 99com will notify you if there is a delay and explain the reason.
99com offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are subject to the specific terms stated on the promotion page, which will include the wagering requirement, eligible games, minimum deposit, time limit and any other conditions that apply to that specific offer.
General bonus rules that apply to all promotions unless stated otherwise:
Bonuses are a way for 99com to reward genuine players. They are not intended as a mechanism to extract value and should be approached as an enhancement to the entertainment experience rather than a guaranteed source of profit.
Sports betting on 99com covers cricket, Pakistan Super League (PSL), T20 internationals, football, Esports and other markets. All bets are placed at the odds displayed at the time the bet is confirmed. Once a bet is confirmed, it cannot be changed or cancelled unless a specific cash-out option is available and exercised before the event concludes.
Settlement of bets: All bets are settled based on the official result of the relevant event as declared by the relevant governing body or official organiser. In cricket, this includes the result as published by the Pakistan Cricket Board, ICC or the PSL organiser as applicable. In Esports, the result as declared by the tournament organiser is used.
99com does not tolerate any activity related to match-fixing, spot-fixing or the use of inside information to gain an unfair advantage on betting markets. Accounts found to have placed bets using privileged or non-public information will be suspended and relevant information may be shared with sporting authorities.
PSL and international cricket are the highest-traffic markets on 99com. During peak PSL season, betting limits and market availability may be adjusted based on liquidity. Any such changes are reflected in real time in the betting interface.
The casino section of 99com includes live dealer games (baccarat, roulette, blackjack and others), video slots, table games and specialty games. All casino games operate using certified random number generation or live dealer procedures, depending on the game type.
Return to Player (RTP) figures for individual slot and casino games are provided by the game providers and reflect long-term statistical averages across millions of rounds. RTP does not guarantee any individual outcome and should not be interpreted as a guaranteed return on any session or betting amount.
Certain bonus offers may exclude specific casino games from wagering contribution. The contribution rates of each game category towards bonus wagering requirements are stated on the relevant promotion page. Typically, slots contribute at a higher rate than table games toward wagering requirements.
The following actions are strictly prohibited on 99com. Engaging in any of these will result in account suspension, forfeiture of balance and, where appropriate, reporting to relevant authorities:
Warning: 99com monitors betting patterns, payment behaviour and account activity continuously. Accounts that exhibit patterns consistent with prohibited conduct — even without direct confirmation — may be suspended for investigation. During a suspension, withdrawals are paused until the review is complete.
99com reserves the right to suspend or permanently close any account at its discretion. Common reasons for suspension include suspected breach of these Terms, incomplete verification, suspicious payment activity, or a request from the account holder themselves.
If your account is suspended, you will be notified by the contact details registered to your account where possible. You may be asked to provide documentation to assist with the review. If the review concludes that no breach occurred, the suspension will be lifted and normal account access restored.
If your account is permanently closed due to a confirmed breach of these Terms, any balance in the account — including deposited funds — may be withheld if the breach involved fraudulent activity, bonus abuse or payment fraud. In cases where the closure is for administrative reasons unrelated to misconduct, your remaining real-money balance will be returned to your verified payment method.
You may also close your own account at any time by contacting support. If you are closing your account for responsible gaming reasons — including if you feel you are losing control of your gambling — please use the self-exclusion tool available in your account settings or ask support to apply it, which provides a more structured and enforceable break from the platform than a standard account closure.
99com is an entertainment product. It is designed for adults who enjoy sports betting, casino games and the experience of playing for real PKR. It is not a financial product and should not be used as a source of income or a way to recover money that has been lost.
Tools available in every 99com account:
If you are concerned about your own gaming behaviour, or about someone you know, please use the tools above or contact 99com support directly. More information is available on the Responsible Gaming page. 99com does not provide counselling services, but we can point you toward general wellbeing resources and apply platform-level protections promptly.
Remember: Gaming should be enjoyable. Set a budget before you start, stick to it, and treat any winnings as a bonus rather than an expectation. Never chase losses — take a break, use the session tools, and come back when you feel in control.
99com collects and processes personal data as part of operating the platform — including registration details, transaction records, betting history and device information. This data is used to operate your account, process payments, prevent fraud, improve the platform and comply with applicable obligations.
99com does not sell your personal data to third parties for marketing purposes. Data may be shared with payment processors (JazzCash, Easypaisa, Raast, banks) as necessary to complete transactions, and with service providers who assist in operating the platform under appropriate confidentiality agreements.
Full details of how 99com handles your personal data — including retention periods, your rights over your data and how to make a data request — are set out in the Privacy Policy, which forms part of these Terms.
99com provides its platform on an "as available" basis. While we make every effort to ensure the platform is accessible, reliable and free from errors, we cannot guarantee uninterrupted service. Scheduled maintenance, technical issues and circumstances beyond our control may occasionally affect platform availability.
99com's liability to you is limited as follows:
Nothing in these Terms limits liability for fraud, wilful misconduct or any other matter where limitation of liability is not permitted under applicable law.
99com may update these Terms and Conditions from time to time. Changes may be made to reflect updates to platform features, payment methods, promotional structures, or for legal and operational reasons. When material changes are made, registered players will be notified via the contact details on their account.
The date at the top of this page ("Last Updated") reflects when the current version of the Terms was published. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree with the updated Terms, you should stop using the platform and contact support to close your account.
99com recommends reviewing these Terms periodically, particularly before making large deposits or claiming a new bonus offer, to ensure you are familiar with the current conditions.
If you have a question about these Terms, about your account, or about a specific transaction or bet settlement, the first step is to contact the 99com support team via live chat, available directly from the platform. Support is available 24 hours a day, seven days a week. VIP members at Gold tier and above have access to a dedicated account manager for faster resolution.
If you have a dispute about a bet settlement, a withdrawal or a bonus decision, please raise it with support and provide as much detail as possible — including the date, amount, game or market, and the outcome you expected. Most disputes are resolved within 48 hours of all relevant information being received.
These Terms and Conditions, and any dispute arising from them, are governed by the principles of fairness and transparency that 99com operates under. 99com's decisions on operational matters — including bet settlement, account actions and bonus eligibility — are final once all available information has been reviewed and the player has had a reasonable opportunity to provide their account of events.
For general enquiries you can also reach us at: [email protected]